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Ad ROI: Track and Measure Your Success

When it comes to marketing and growing a business most of us know the importance of specific and measurable goals.  Perhaps you originally set out with goals in mind.  You had a plan and were going to achieve your goals and conquer the world!  However, you learned quickly that the path to success is long and winding with many variables.  Maybe you found that interacting with ever-evolving consumers is difficult to keep up with.  Or, perhaps you learned that influencing consumer behavior to attain your business goals has proven to be a long and difficult task.

Measuring your success is crucial to know whether you are on the right track to attain your goals, confirm that you’ve made progress or decide if it is time for a change.  The most common term for measuring marketing performance is Return on Investment (or ROI), but it is not the only term.  Most marketing campaigns have several measurement terms and abbreviations specific to each media used.  Specific campaign goals can quickly make things more complicated as well.  There’s CPA (cost per acquisition), CR (conversion rates), CPC (cost per click), CTR (click thru rate) and KPI (Key performance indicators), just to name a few.  What do all these terms mean?  What do you need to know to ensure your marketing campaigns are successful and provide a high return on investment?

There are many ways to track return on investment and monitor marketing efforts.  If you are not seeing the response you desire, or enough of the responses you desire, it may be time to compare marketing tactics and methods to obtain a better ROI. 

Past marketing performance doesn’t guarantee future performance or repeatability.  Failure to have an exploratory budget to try new marketing methods, new target audiences, or simple changes to imagery and/or offers can be detrimental to marketing efforts.  How consumers interact with media, how they are impacted by a message and/or offer will ALWAYS continue to change.  Without the ability to try new marketing methods or messages, you will likely fall behind competitors that do experiment and continue to optimize their efforts. 

If you are using multiple marketing tactics and media to reach and modify consumer behavior, you are likely facing an additional challenge – how to attribute responses to specific marketing efforts.  There are many advanced measurement tools on the market today which can help measure and track responses from each media or message in your campaigns. 

If your campaigns aren’t performing as you intended, it is time to ask yourself a difficult question- WHY!  There are often multiple factors impacting the performance of campaigns.  If you need a helping hand or a marketing professional to brainstorm with, Brand Ranch Media is here to help.  Call us and together we can help evaluate your campaign goals, strategy, and responses to ensure your marketing efforts are on track and getting you the best ROI possible!

Voice Search Optimization and the Future of Voice Search

“Hey, Alexa! What’s the phone number to Best Buy?”

“Hey Google! What time does the pharmacy close?”

“Hey Siri! What’s the address to a car wash near me?”

There are many different types of questions you can directly ask a voice-enabled device that will utilize search results to provide answers but how does this relate to a local business? It is estimated that by 2020, nearly half of all searches will be a voice search. If your online assets are not optimized for voice search, you will eventually lose out on roughly 50% of searches!

Here are a few facts about voice search in its current state of usage:

  • 40% of adults utilize voice searches at least one time per day*.
  • According to Google, 20% of all mobile searches are by voice*.
  • 3 months after Windows 10 launched, 33% of searches were coming from voice*.

*Source: https://socialtriggers.com/voice-search/

The question that SMBs (small/medium sized businesses) should have is, “How can we keep our company relevant and optimized for voice searches?” We have a few suggestions that could help as voice searches become more utilized by consumers.

  1. Keep your Google Business Listing up to date. The Google Business listing might be the most important asset a company has online. It provides vital information such as address, phone number, business hours and other information that Google shows in traditional search results and is now utilizing the data in listings to respond to voice searches.
  2. Utilize long-tailed keywords on your website. Long-tailed keywords are keyword phrases that are 3-4 words. They are more specific compared to 1-2 word keyword phrases. Say, for example, that a person is searching for furniture. Most people are not going to just be searching for furniture in general but rather for more specific furniture items such as “kids bedroom furniture”. When adding long-tail keywords to your site, it is important to try to keep in mind how an average person would search for specific goods or services.
  3. Have a mobile-friendly website. Since many voice searches are performed on mobile devices, it is recommended that you have a very mobile-friendly version of your website. This not only includes the content but also the speed at which the page loads. The average voice search results page loads 52% faster than the average web page. Customers want results and they don’t want to wait for them.

As search engines in general continue to evolve, it is fair to say that voice search will evolve as well. If your SMB is not prepared, you could risk being left out of search results in the future. If you would like to consult with our team regarding voice search or any other digital advertising needs, send us a message and we will be happy to help!

Facebook Reporting Changes

Effective April 30, 2019, Facebook is changing some ad performance metrics with the goal of improving their actionable insights. There are a few notable changes that apply to some popular types of ads. These include Relevance Score, Messaging Replies, and Cost per Messaging Reply.

Relevance Score

The relevance score of an ad is being replaced with a new set of diagnostics that are designed to be much clearer and more actionable. The new metrics are Quality Ranking, Engagement Rate Ranking, and Conversion Rate Ranking. These metrics should be easier to gauge the effectiveness of each ad depending on the audience reached. These metrics are best utilized together in order to understand ad relevancy and will be available for ads that ran after March 19.

Messaging Replies and Cost per Messaging Reply

On Facebook Messenger ads, it is important to understand exactly how users contact the business, the number of times they contacted, and if they are a new contact. In comes New Messaging Connections and Messaging Conversations Started. New Messaging Connections will show the number of new users that have messaged. This data is a bit more valuable compared to the total number of messages sent. Messaging Conversations Started will measure each new conversation after an original conversation is inactive for 7 days.

As advertisers, it is good to see Facebook continuously tried to improve the metrics it provides. As user expectations and ad space changes, it is only natural for metric to evolve with it. If you need help with any of your digital advertising needs please feel free to contact us.

Google Ad Extensions: How They Help Boost Ad Performance

In an increasingly competitive market, businesses try to gain as much search engine page real estate as possible to make them stand out against the competition. However, gaining page real estate can be difficult as Google and other search engines continuously evolve the layout of search engine results pages. Advertising space on results pages has increased and advertisers must work to make their ads more robust than their competitors in order to stand out. On the Google Ads platform, advertisers utilize Ad Extensions to accomplish this goal.

What is an Ad Extension?

An Ad Extension provides additional information to the typical ad copy that give people more reasons to choose your business. As shown in the screenshot below, Ad Extensions are boxed in red. There are multiple types of ad extensions. In this case, the extensions include types, the location of the nearest store, and sitelinks that link to internal pages of the Nike website. Other types of extensions include phone calls, text messages, special pricing, and promotions.

Google Ad Extensions

How do Ad Extensions boost ad performance?

When utilizing multiple ad extensions, an advertiser can increase their ad real estate by over 100%, as shown in the example above. With all the additional information provided through Ad Extensions, people are more likely to click on ads that contain them. The click-through-rate data for ads with extensions is clearly much higher than for those without.

When creating a Google Ads campaign, it is important to know ways to improve the overall ad content that a person will see. With the expertise of an experienced search marketer, you will see higher interaction rates with your ads. Let us know if Brand Ranch Media can help you improve your search marketing campaigns.

Facebook Location Ads: How to Maximize In-Store Opportunity for Retail

Tracking conversions from digital marketing efforts can sometimes be a daunting task. This is especially true for brick and mortar retailers who may want to drive offline behavior and encourage people to visit their store. Keep in mind, 90% of US retail purchases are still made offline and 56% of store purchases are influenced by digital. These statistics show how important it is to track offline conversions.

At the forefront of tracking offline conversions from digital efforts is Facebook. They know that it is important to drive store visits in order to help increase sales. Currently Facebook is in the process of developing Location Ads on their Ads platform. A business can target potential customers by uploading each of their retail locations to Facebook. The ads platform will utilize automatic radius targeting to reach customers that are in close poximity to each location. You can utilize not only imagery to entice customers, but you can also provide an interactive map of your store location so that the customer can obtain directions from their current location. A tracking cookie will be placed on that customer’s Facebook app on their mobile device and if they end up visiting a store, an offline conversion will be counted and appear in the ad’s statistical data. Ads will then optimize and show to users who are most likely to visit stores once interacting with ads making it a powerful tool for retargeting campaigns.

Although store traffic conversion tracking is still in beta and not available to every Facebook Ad account, you are still able to optimize for reach in order to show your ad to the highest possible number of unique daily prospects. If you would like to learn more about how Facebook Location Ads can help your business, please contact us today!

Google Call Only Ads: A Case Study

In today’s world of digital marketing, driving qualified leads is key. We all want to generate great web traffic that will eventually turn into a sale! In 2015, Google released Call Only ads on their Ads platform (formerly AdWords) but have only recently perfected targeting and conversion optimization. A Call Only ad shows on a mobile device when users search for keywords that match the keywords in the Google Ad campaign. According to a Google study, more than 70% of people using mobile search will call a business based on the results they receive.

We recently partnered with Google to help drive more qualified leads to a retail business in the automotive industry with multiple brick and mortar locations. According to the client, a standard qualified lead stems from phone calls lasting between 2 to 3 minutes. We were able to optimize the ads for a 2-minute phone call conversion. We then created Call Only ads in separate campaigns for each location. Finally, we collected the data over a 10-day period.

And the results are in….

  • Phone Calls: 150% increase from the previous period!
  • Conversions: 95% increase from the previous period!
  • Cost per Conversion: 38% decrease from the previous period!
  • Conversion Rate: 354% increase from the previous period!

As some final food for thought, the top five categories that value phone leads are auto, cable/telecom, financial services, home services, and travel. Speaking to a potential customer is far more valuable than just simply directing them to a website to maybe fill out a contact form. With the digital technologies available today, it is easier to track the effectiveness of digital campaigns.

If you or anyone you know could use some help with their digital marketing efforts, please feel free to contact us or give us a call at 713-309-6380.

Facebook: How to Utilize Lead Ads to Increase Leads

Facebook Lead Ads

There is a battle between large web-based firms for marketing revenue. In 2018, Google and Facebook duked it out with 37.2% of digital ad revenue going to Google leaving Facebook behind with 19.6%. While Google is clearly the front-runner, younger brother Facebook is making strides to diversify the types of ads they provide to advertisers that improve both lead generation and user experience. 

As advertisers, we know that most business owners want to see results from their marketing efforts, and one way they measure results and ROI is through the number of leads a campaign receives. Today, the majority of websites have integrated forms to collect user information (i.e. Newsletters, Blog entries, Special Deals, etc.). Facebook has made gathering this information easier for the user and more efficient for business owners. 

Lead Ads streamline the process of collecting user data. Advertisers can create ads that provide information about the product or service. When the user clicks the ad, a form will open directly in Facebook to collect the user’s data that comes from their profile, such as name, phone number and email address. Forms can be fully customized. Leads are then saved within Facebook or can integrate into a CRM for follow up and remarketing campaigns.

As of now, the Google Ads platform does not provide a solution that is as user-friendly as Lead Ads. It’s always interesting to see the strides companies like Google and Facebook are making to improve the overall performance and optimization of digital ads.  

If you have any topics that you want to learn more about, drop us a note in the comments section and we would be happy to answer any questions you have!

Dr. Hotze’s Wellness Revolution Is Now Available on Podcast

The Other Revolution

Podcasts are becoming undeniably more popular, especially as we move into a mobile world.

Year-over-year growth rates for podcast listening have steadily risen 10% to 20%, and two-thirds of podcasts are listened to on a mobile device or tablet. 

That’s why Dr. Hotze’s Wellness Revolution is moving exclusively to video and audio podcast form and will be available on all podcast platforms, including iTunes, Google Play and YouTube. Dr. Hotze will continue to provide a paradigm shift in the way we look at modern medicine and gives listeners hope to get to the root cause of their symptoms, naturally, but it won’t be from the radio waves anymore. 

Where Can I Find The Revolution

Platforms like Stitcher, SoundCloud and Spreaker will allow for Dr. Hotze’s Wellness Revolution to be more readily available online than ever before and will even still have some Facebook Live events on the Hotze Health Facebook page. Instead of four live shows each week, there will be two to three podcasts posted each week. 

Facebook is a great way to stay in touch with what the team at the Hotze Health & Wellness Center is doing, whether it be specifically for the Hotze Health & Wellness Center or Hotze Vitamins. Each have their own respective Facebook pages that will always share new episodes of Dr. Hotze’s Wellness Revolution as soon as the podcasts are posted. 

Video and Audio

When people think of podcasts, they usually think of audio only. While all episodes of Dr. Hotze’s Wellness Revolution will be available for audio only, they will also be available in video format. Whether he’s interviewing an expert, a guest of the Hotze Health & Wellness Center or speaking independently on a topic, you’ll be able to both download or stream an audio-only version and a video version – whichever you prefer. And please let the team at the Hotze Health & Wellness Center your preference by going to iTunes and giving Dr. Hotze’s Wellness Revolution a review. 

Segments like Vitamin Thursday and Do A 180 with Jeff Yates will also remain with the show as the Wellness Revolution moves from radio to podcast, and new segments with Dr. Hotze will be unveiled with upcoming episodes throughout the rest of this year. 

Remember to subscribe to Dr. Hotze’s Wellness Revolution on iTunes, Google Play, wherever you find podcasts. Be sure to give the Wellness Revolution a five-star rating on iTunes and a positive review so that we can continue producing a great show for the fans and get subscribers on a path to health and wellness, naturally!

Learn more at www.hotzepodcast.com

 

 

 

(Branded) Content Is King

Segment, commercial, commercial, commercial, segment. Repeat.

That was the way we consumed content whether it via radio, TV or even online, but over the past decade consumer content and advertiser branding began to blend.

When I was an impressionable teenager falling in love with basketball, my friend showed me these YouTube videos of our favorite players like Tracy McGrady, Tim Duncan and Dwight Howard teaching kids basketball at an Adidas-sponsored camp, except the videos were shot completely differently than any commercial I’d seen before; In fact, I never even viewed it as any sort of marketing campaign at all.

Keep in mind, this was back before YouTube became the international phenomenon that it is today, and marketing campaigns like this were certainly considered out-of-the-box, if not far-fetched.

The campaign came in episodes and would often simply show conversations and funny interactions between these NBA superstars and eager kids that could easily have been you or me.

“Brotherhood Is Bond” was the theme of the campaign, and my friends from my childhood and me still talk about those episodes today. I even still buy Adidas basketball shoes.

How’s that for branded content?

Adidas was an early giant that saw the trend coming, but now it’s not just shoe conglomerates with massive marketing budgets producing branded content.

A major client of Brand Ranch Media has created a branding campaign behind the slogan “Do a 180”, featuring a third-party talent, and the entire campaign has impressively improved the client’s web traffic, radio listenership and overall sales. 

We’ve recently helped published a book to further promote this campaign, inform the client’s audience and create brand awareness in an alternative way rather than just use traditional marketing routes. Furthermore, we help our clients with web seminars, live streams and traditional broadcast over the radio and other platforms.

At Brand Ranch Media, we have also recently completed a stand-alone project for one of our clients to act as a helpful tool for them to bring in new business. For more information about our branded content campaigns, please email bill@brandranchmedia.com. 

Why is this form of marketing useful to not only large companies, but also small and medium-sized businesses? As the saying goes, ‘content is king’, and in today’s world, particularly with Millennials, consumers will pay extra for the brands they identify with most.

It’s important to not fool your audience or potential customers into thinking you’re something you’re not; Instead, provide quality content that not only your brand’s demographic will find relatable but will also align with the values of your own company. 

How Does SEO Help CTR?

SEO and Click-Through-Rates

“Content is King.” “Keyword strings.” “Metadata.” “CTR.” These are phrases that SEOs use to describe various concepts in the world of Search Engine Optimization. But what does this all mean and how do they relate to each other? In other words, how can your SEO content and technical aspects help to improve CTR (click-through-rate)?

Content is King

At one point in time we have all probably heard this phrase used when talking about SEO. The short version of the meaning is that we should always be updating our web content, whether it is through blogging or through the addition of page content, with the intent of improving website rankings on SERPs (search engine results pages). When writing said content it is important to think about the reader’s interests and write content that will benefit them in some way.

Keyword Strings

Anybody who writes copy for websites should know that keyword strings are very important and can help drive the right kind of traffic to your site. Once again, we want to think about who our main audience will be and try to understand their search behavior. For example, if Company ABC sells athletic shoes they will most likely want to include “athletic shoes” in their page copy. They might also consider being more specific with their keyword strings and include phrases such as “basketball shoes” or “tennis shoes”.

Metadata

On the backend side, an SEO must think about multiple types of metadata including page titles and meta- descriptions. The page title and meta-description should also include the most specific keyword string related to that particular page on the website. The title and description will then be included on the results pages as shown below.

Search Engine Results Page Snippet - SEO and CTR

CTR (Click-through-rate)

Finally, we come to the CTR. When a user sees the results of their search they are most likely to click on a website with the most relevant title and description to their query, in this case “basketball shoes”. The CTR is the number of clicks the site receives divided by the number of times the results were shown in SERPs (impressions). If all things are in place (the way they should be) then your site will have a higher CTR. This is why having good SEO on your website is so important.

To learn more about how Brand Ranch Media can help with SEO for your website, please visit our Search Engine Optimization page.

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